Hokkaido Earthquake Update.
On September 6, Hokkaido experienced a massive 7.0
Magnitude earthquake which caused casualties, heavy
damage, and created a blackout which lasted up to 72
You might not be aware but napaJapan is located in
Sapporo, the largest city in Hokkaido.
Fortunately our business was not damaged and everyone
in our area is OK.
This disaster caused many logistic problems.
Manufacturers could not produce goods, the airport was
temporarily closed, transportation companies were
overwhelmed, and there was a buying frenzy which
cleared stock from stores.
Things are starting to get back to normal and
napaJapan has been shipping orders out since Monday
September 10. We have had very few stock issues so our
fulfillment rate is 99.9%
We may need to delay your order by a day or two if
your order contains products that are on back-order.
We will contact you if this is the case.
Please allow a few extra days for delivery due to this
unforeseen natural event.
We appreciate your patience and your continued
Sincerely, Jason (J-san)