USA Tariffs and Shipment Suspensions | napaJapan Updates

OCTOBER 5, 2025

SHIPMENTS TO THE USA ARE STILL PAUSED DUE TO JAPAN POST SUSPENDING SERVICE and UPS HAVING LOGISTAL ISSUES WITH LACK OF TARIFF CLARITY.

We sincerely thank you for your continued interest and support of napaJapan during this challenging time. This pause has impacted us, as it has many in the industry, but we're committed to maintaining our full selection of over 1,000 unique Japanese treats for when US shipping resumes—we'll be ready with the same quality and variety you love.

In the meantime, every order makes a real difference in helping us navigate this period. If you have friends or family abroad, consider surprising them with a gift of authentic Japanese sweets or snacks. Digital gift cards are another easy way to share the joy. Or, if you're traveling internationally soon, simply use your destination address at checkout to ship directly there. We're exploring every option to keep delivering a taste of Japan to you and your loved ones around the world. Thank you for standing with us!

SEPTEMBER 25, 2025

WE ARE TEMPORARILY SUSPENDING ALL SHIPMENTS TO THE USA DUE TO MASSIVE BACKLOGS WITHIN THE UPS SYSTEM CAUSED BY THE NEW TARIFF REGULATIONS.

Sorry for the inconvenience. We will let you know once the service is resumed. There are no other shipping options available at this time as Japan Post paused commercial service to the the USA in August.

SEPTEMBER 16, 2025

Thank you for choosing NapaJapan.com for your favorite Japanese products!

We want to keep you informed about recent changes affecting your order’s delivery. Due to new U.S. tariff regulations and the removal of the low-value import exemption, as of August 29, 2025, all shipments from Japan now face increased customs processing.

This has caused delays of 7-10 days or more at UPS’s main Louisville hub, where your order will clear the U.S. Customs Service (CBP) and FDA checks. Additionally, Japan Post has suspended all commercial shipping options to the U.S., leaving private carriers like UPS as the only reliable way to deliver your treats.

What This Means for Your Order:

Delays: Expect 7-10 days extra for customs clearance after your order reaches the U.S. We’re working closely with UPS and our Japan team to speed things up. Don't be concerned with freshness as all of our products have best before dates months away.
Fees: New tariffs (15% on order total) plus UPS Brokerage/Merchandise Processing Fees (We understand that these can add up but are unavoidable under the new U.S. tariff regulations announced in August.)
Our Commitment: We’re doing everything possible to ensure accurate paperwork to minimize holds, but the surge in import volume is industry-wide.

We deeply appreciate your patience and understanding as we navigate these changes. Private carriers remain the only way to get your Japanese snacks to you.

You’ll receive tracking updates a couple days after your order ships from Sapporo. At present we are monitoring the situation at the UPS hubs and are in touch with our UPS Japan office if/when any issues arise.

Thank you for supporting us and sharing our love for Japanese goodness!

Warm regards,
J-san
Owner of napaJapan

AUGUST 18, 2025

Dear U.S. Customers,

The U.S. administration’s new tariff policies, effective August 29, 2025, may impose unexpected customs duties on all international shipments from Japan, a change beyond napaJapan’s control.

To ensure a smooth and transparent experience, we are temporarily pausing Japan Post (USPS) shipping for U.S. orders until we gain clarity on duty application.

We’ve switched to UPS, which provides reliable delivery and clear duty estimates (approximately 15% plus administrative fees) that are to be paid at delivery. Parcels that arrive in the USA prior to August 29 will NOT have tariffs applied.

TIP: For UPS orders, larger orders with many items will significantly reduce per-item shipping costs.

For existing Japan Post orders, we’ll keep you updated on any duties and assist with customs queries. Please note that, as agreed to at checkout, napaJapan is not responsible for paying duties, and refunds cannot be issued for parcels refused due to duties. Thank you for your understanding and continued support!

- napaJapan

Products

Brands

Maker

OCTOBER 5, 2025

SHIPMENTS TO THE USA ARE STILL PAUSED DUE TO JAPAN POST SUSPENDING SERVICE and UPS HAVING LOGISTAL ISSUES WITH LACK OF TARIFF CLARITY.

SEPTEMBER 25, 2025

WE ARE TEMPORARILY SUSPENDING ALL SHIPMENTS TO THE USA DUE TO MASSIVE BACKLOGS WITHIN THE UPS SYSTEM CAUSED BY THE NEW TARIFF REGULATIONS.

Sorry for the inconvenience. We will let you know once the service is resumed. There are no other shipping options available at this time as Japan Post paused commercial service to the the USA in August.

SEPTEMBER 16, 2025

Thank you for choosing NapaJapan.com for your favorite Japanese products!

We want to keep you informed about recent changes affecting your order’s delivery. Due to new U.S. tariff regulations and the removal of the low-value import exemption, as of August 29, 2025, all shipments from Japan now face increased customs processing.

What This Means for Your Order:

Delays: Expect 7-10 days extra for customs clearance after your order reaches the U.S. We’re working closely with UPS and our Japan team to speed things up. Don't be concerned with freshness as all of our products have best before dates months away.

Fees: New tariffs (15% on order total) plus UPS Brokerage/Merchandise Processing Fees (We understand that these can add up but are unavoidable under the new U.S. tariff regulations announced in August.)

Our Commitment: We’re doing everything possible to ensure accurate paperwork to minimize holds, but the surge in import volume is industry-wide.

We deeply appreciate your patience and understanding as we navigate these changes. Private carriers remain the only way to get your Japanese snacks to you.

You’ll receive tracking updates a couple days after your order ships from Sapporo. At present we are monitoring the situation at the UPS hubs and are in touch with our UPS Japan office if/when any issues arise.

Thank you for supporting us and sharing our love for Japanese goodness!

Warm regards,J-san Owner of napaJapan

AUGUST 18, 2025

Dear U.S. Customers,

The U.S. administration’s new tariff policies, effective August 29, 2025, may impose unexpected customs duties on all international shipments from Japan, a change beyond napaJapan’s control.

To ensure a smooth and transparent experience, we are temporarily pausing Japan Post (USPS) shipping for U.S. orders until we gain clarity on duty application.

We’ve switched to UPS, which provides reliable delivery and clear duty estimates (approximately 15% plus administrative fees) that are to be paid at delivery. Parcels that arrive in the USA prior to August 29 will NOT have tariffs applied.

TIP: For UPS orders, larger orders with many items will significantly reduce per-item shipping costs.

- napaJapan

Products

Brands

Maker

Warm regards,
J-san
Owner of napaJapan