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Shipping During Covid-19

Here you will find important announcements regarding shipping availability, delays, and restrictions during the Covid-19 pandemic.

May 19, 2022


EMS RATES increasing in JUNE so beat the price hike!

Japan Post recently announced that they need to increase rates for both EMS (Express Mail Service) and Parcel Surface Mail beginning June 1st. Many international logistical issues have caused this price change. At this point the June 1st rate increases will not apply to Small Packet Surface Mail or Airmail. If you are planning to order some treats and want them to arrive fast, please take advantage of the current rates while they remain constant.

BELGIUM and UKRAINE will accept both EMS and AIRMAIL from May 20. Both countries have had restrictions in place for months now so we are happy to see the flow of parcels open up to these areas. Please be advised that delivery times are taking much longer than pre-Covid times.


Please note that because of the pandemic there is virtually no commercial aircraft departing Japan. This means that shipping options are very limited. *For some countries only 1 or 2 of the above shipping options are available. We hope this changes in the near future and regular service is reinstated.
napaJapan is open 365 days a year and continue to list new releases weekly. We ship out 5 days a week (except on national holidays and weekends) so your parcel gets handled promptly. There are delays in the international postal system and we can only give delivery time estimates. We appreciate your patience and understanding.


All of the past Covid-19 Shipping Updates can be found at this LINK in chronological order. Thank you.