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Shipping During Covid-19

Here you will find important announcements regarding shipping availability, delays, and restrictions all caused by the Covid-19 pandemic.

Update - July 18, 2020

Japan Post (AIR and EMS) : We are happy to hear that most parcels that shipped in April have finally reached their destinations. To date, we are seeing about a 50% delivery on May orders. Thank you for your extreme patience during this unique time where there was a lack of aircraft due to virtually no international tourism. Things are getting better now and estimated delivery times are reducing every week. We suggest you purchase a shipping method with tracking so you have an idea of when your parcel will deliver.

We still cannot ship to any of the countries listed HERE via Japan Post.

UPS is available to the USA, Australia, Mexico, and India. There are no delays since UPS has their own shipping network which does not rely on third parties. It takes less than a week to the USA and under 10 days to the other countries.

All of the past Covid-19 Shipping Updates can be found at this LINK in chronological order. Thank you.